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Privacy Policy

Our Privacy Pledge To You
As our member you provide us with important information about yourself. We believe it is our responsibility to safeguard your personal and financial information. While some financial institutions share account owner information with other businesses, we are committed to keeping it confidential.

We have developed the following privacy policy to ensure you the confidentiality you deserve. You have our promise that we will adhere to these guidelines. It is our pledge to you.

Notice Of Your Financial Privacy Rights
We, our, and us, when used in this notice, mean Power Financial Credit Union.

This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:

  • Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a(n):
    • Deposit account
    • Share account
    • Loan account
    • Save deposit box
    • Retail installment contract we hold and service
    • Insurance policies issued by or through us
    • Self-directed Individual Retirement Account
    • Financial, investment, or economic advisory services
    • Mortgage broker services
    • Securities
    • Annuities
    • Mutual fund
    • Pledgor or securities you hold

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information. We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.

An affiliate is a company we own or control.

A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party."

The Information We Collect
We collect information about you from the following sources:

  • Information you give us on applications or forms
  • Information about your transactions with us
  • Information about your transactions with our affiliates
  • Information about your transactions with other parties
  • Information from a consumer reporting agency
  • Information we receive as a result of verifying member information

The Confidentiality, Security, and Integrity of Your Information
We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.


Your Information and Our Affiliates
We may disclose information about you to our affiliates. Here are the kinds of information and the source of that information:

Transaction and experience information from our account records:

  • Information about your transactions and experience with us, such as:
  • Name
  • Address
  • Account balances
  • Account activity
  • Types of accounts
  • Parties to the transaction
  • Credit card usage
  • Payment history
  • Deposit history
  • Policy coverage
  • Premiums
  • Relationship level

    • Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.

Types of Affiliates
We may disclose information about you to the following types of affiliates:

  • Financial service providers, such as:
    • Securities broker-dealers
    • Insurance agents
    • Life insurers
    • Property and casualty insurers
    • Private label credit card issuers

Reasons for Disclosure
If we share your information it is with the goal of bringing you quality services, more choices, and greater convenience.

Your Information and Other Parties
We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

Information About Former Members
We do not disclose information about former members, except as permitted by law.
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Power Financial Credit Union members and the public may receive copies of this notice of our privacy practices by contacting us directly at 800.548.5465 or email us at listening@powerfi.org.